Privacy Policy

For the purpose of this Privacy Policy:

Jollo is building an Africa-first electric mobility platform. Our initial rollout starts in Nigeria.

We collect information that you voluntarily provide when you fill out forms on our website or communicate with us.

Depending on the form you submit, we may collect:

• Full name
• Phone / WhatsApp number
• Email address, if provided
• City and country
• Buyer type, vehicle interest, purchase timeline, and estimated budget range
• Applicant type, driving experience, and current vehicle status
• Preferred ownership timeline and estimated monthly payment capacity
• Openness to KYC and pre-registration fee
• Company or organisation name
• Partner type, inquiry type, and investment / financing / partnership / ride-hailing / infrastructure interest
• Message, specific requirements, or additional details submitted through forms

We may also collect basic technical information when you visit our website, such as browser type, device type, pages visited, approximate location, referral source, and website usage data through cookies or analytics tools.

We collect and use your information to:

• Respond to your inquiries
• Add you to the EV buyer waitlist
• Contact you about EV launch updates, pricing, availability, and ownership options
• Review Drive-to-Own pre-registrations
• Understand interest from drivers, fleet owners, and mobility operators
• Evaluate infrastructure, charging, service, financing, and partnership opportunities
• Communicate with investors, partners, and ecosystem participants
• Send ride-hailing launch updates where requested
• Improve our website, services, customer experience, and future platform features
• Maintain records of inquiries and registrations
• Prevent misuse, fraud, spam, or unauthorised activity
• Comply with applicable laws, regulations, and legal obligations

We do not collect your personal information for unrelated purposes.

We process personal information based on one or more lawful grounds, including:

• Your consent when you submit a form or request updates
• Our legitimate business interest in responding to inquiries and developing Jollo’s services
• Steps required before entering into a possible business, buyer, partner, or applicant relationship
• Compliance with applicable legal and regulatory obligations

We aim to process personal data lawfully, fairly, transparently, and only for the purposes explained in this Privacy Policy.

Because Jollo is starting in Nigeria and many users prefer mobile-first communication, we may contact you through:

• Phone call
• WhatsApp
• SMS
• Email

We may use these channels to follow up on your inquiry, confirm your interest, provide launch updates, request additional information, or share next steps.

Email is optional in most forms. Phone / WhatsApp number may be required where direct follow-up is necessary.

If you pre-register for Drive-to-Own, we may collect information to understand your eligibility, vehicle needs, current vehicle status, driving experience, estimated payment capacity, and readiness for KYC or pre-registration.

At this early stage, we do not ask you to submit sensitive identity documents directly through the website unless clearly stated in a future update.

If Jollo later introduces full KYC, financing, credit assessment, or vehicle allocation processes, we may request additional information and provide further privacy notices where required.

If you join the EV buyer waitlist, we may use your information to:

• Inform you about upcoming EV availability
• Share model updates and launch pricing
• Understand your preferred vehicle type and budget range
• Contact you when registrations or purchase opportunities open
• Provide ownership, charging, or financing guidance

Joining the waitlist does not guarantee vehicle availability, financing approval, delivery timeline, or final pricing.

If you submit information as a charging partner, infrastructure partner, financing partner, investor, service provider, or ecosystem partner, we may use your information to:

• Review your interest
• Contact you for discussions
• Assess potential collaboration
• Maintain business development records
• Share relevant updates about Jollo’s rollout

We may request additional business information later if discussions progress.

Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand website performance and visitor behaviour.

These tools may help us understand:

• Which pages are visited
• How users move through the website
• Which buttons or forms are used
• Device, browser, and location trends
• Website errors or performance issues

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We do not sell your personal information.

We may share your information only where necessary with:

• Internal Jollo team members
• Technology service providers that help us operate the website, forms, email notifications, databases, hosting, analytics, or customer support
• Business partners, only where relevant to your inquiry or requested service
• Legal, regulatory, or government authorities where required by law
• Professional advisers such as lawyers, accountants, auditors, or consultants

Where third-party service providers process information on our behalf, we expect them to handle it securely and only for the required purpose.

We take reasonable technical and organisational steps to protect your information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure form handling
• Restricted access to submissions
• Use of trusted hosting and database providers
• Access controls
• Internal review of who can access submitted information
• Secure email and business communication tools

However, no website, system, or internet transmission is completely secure. You should avoid submitting sensitive personal documents unless specifically requested through a secure process.

We keep your personal information only for as long as necessary for the purpose it was collected.

This may include:

• Responding to your inquiry
• Managing waitlists and registrations
• Following up on Drive-to-Own interest
• Reviewing partnership or investor interest
• Maintaining business records
• Complying with legal or regulatory requirements

If your information is no longer needed, we may delete, anonymise, or securely archive it.

Depending on applicable law, you may have rights over your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing or updates
• Object to certain processing
• Request restriction of processing
• Request information about how your data is used
• Lodge a complaint with the relevant data protection authority

To exercise your rights, contact us at: info@jolloev.com

We may need to verify your identity before processing certain requests.

If you submit a form or join a waitlist, we may contact you with updates related to Jollo’s EV launch, Drive-to-Own program, ride-hailing plans, charging infrastructure, partnerships, or related mobility services.

You can ask us to stop sending non-essential updates at any time by contacting: info@jolloev.com

Even if you opt out of promotional updates, we may still contact you about important service, registration, partnership, or legal matters related to your inquiry.

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we may delete it.

Jollo is an Africa-first platform starting in Nigeria. Some of the technology tools we use may store or process data outside Nigeria.

Where data is processed outside Nigeria, we aim to use service providers that apply appropriate security and privacy safeguards.

Our website may contain links to third-party websites, tools, payment providers, social media platforms, or partner services.

We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before sharing information with them.

We may update this Privacy Policy from time to time as Jollo’s website, services, platform, forms, or legal requirements evolve.

When we update this policy, we will revise the “Last updated” date at the top of the page.

Continued use of our website after updates means you accept the revised policy.

For questions, requests, or concerns about this Privacy Policy or how your personal information is handled, contact us at: